Kenya Power and Lighting Company (KPLC) is currently embracing advanced technologies to ensure that its customers get seamless services. One of the recently embraced services is the mode of paying their token using M-Pesa services. So, do you know how to pay KPLC Tokens via M-Pesa PayBill number on your phone?
KPLC stands as a cornerstone in the nation's infrastructure, playing a pivotal role in powering homes, businesses, and industries. Beyond delivering electricity, the company provides essential services such as billing, metering, and customer support, contributing to the nation's progress and development.
How to buy KPLC tokens on your phone is a straightforward and convenient process, seamlessly merging technology and utility management. You easily access this service through your phone following the steps below:
Apart from using Safaricom M-Pesa, you can successfully buy your KPLC token using Equitel line. If you are using Equitel lines, here are some of the steps you can follow to buy KPLC Tokens:
KPLC has also given its customers a postpaid electricity bill option. This is a billing arrangement in which customers are billed for their electricity usage after the consumption period.
In a postpaid system, customers use electricity throughout a billing cycle, typically a month, and receive a detailed invoice or bill outlining the energy consumed during that period. Here are the steps you can follow to complete a postpaid electricity bill payment:
The customer care number for KPLC is 97771 for general inquiries, including token-related matters. This line is not only for inquiries on limited tokens, but you can also contact the popular company if you have other inquiries.
Some of these inquiries include billing inquiries, reporting power outages or faults, seeking information on account balances, and understanding tariff details.
KPLC has two business numbers you can use. The first one is the prepaid Paybill number, 888880. They have also provided the postpaid business number 888888 for customers who prefer post-payment services.
Yes, you can make KPLC prepaid and postpaid electricity payments using the USSD code *977#. You simply key in the figures on your mobile phone and dial, then follow the steps to get whatever service you want.
This service was introduced on 26 August 2020. Customers opting for self-read receive a reminder to submit readings within three days. The platform allows prepaid users to buy tokens and retrieve the last three purchases, addressing delays or accidental deletions.
Dialling *977# also enables customers to report outages, request new connections, and verify the identities of purported company employees or contractors.
Knowing how to pay KPLC Tokens via M-Pesa is not difficult. Whether you want to make a post-pay or prepay payment, KPLC, in conjunction with Safaricom, has simplified this process by introducing this seamless payment method. You are also provided with a USSD code that will help you access numerous services at your fingertips.
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How to pay KPLC Tokens
How to pay KPLC Tokens
How to pay KPLC Tokens